Resensi / Daftar Isi
SUMBANGAN III Juli 2024 Who wins? Who loses? It's up to you!
Benchmark the best service innovations (Chapter 5: Generating New Ideas).
Discover how to keep your customers happy, loyal, and buying more (Chapter 10: Building Up Your Business).
Find out who makes the biggest mistakes in service, and what you must avoid (Chapter 13: The Infinite Absurdity Awards).
Plus many more easy-to-use insights on the spirit, language, and culture of superior service. Take a look! |
